Frequently Asked Questions

What cleaning services do you provide?

We offer professional services in areas such as Site & Apartment Cleaning, Site & Apartment Garbage Collection, Garden Maintenance, Post-Construction Cleaning, and Office-Cafe-Restaurant Cleaning Services.

What does your cleaning service include?

Our services include detailed cleaning, hygiene, and organization according to the needs of the area. Each service is planned according to the customer’s specific requirements.

How do you determine your service prices?

Our prices are determined based on the size of the area to be cleaned, the type of cleaning (general cleaning, detailed cleaning, etc.), and its frequency. Contact us for a free quote.

Which areas do you serve?

The areas we serve may vary depending on your location. Please contact us to learn about our service coverage.

What are your working hours?

We generally offer flexible working hours on weekdays and weekends. We can determine a suitable time according to your needs.

Are your professional cleaning teams reliable?

Yes, our teams consist of trained, experienced individuals who have undergone thorough security checks.

Do you use eco-friendly cleaning products?

Yes, we use environmentally friendly cleaning products that do not harm human health.

Do I need to be present during the service?

No, you do not need to be present during the cleaning. Our reliable team will complete all tasks professionally on your behalf.

Do you provide recycling and waste management?

Yes, we adopt an eco-friendly approach by sorting recyclable waste in our waste management services.

What does your post-construction cleaning service include?

Our post-construction service includes debris removal, fine dust cleaning, removal of paint and grout residues, and detailed cleaning of windows, floors, and all surfaces.

What does your garden maintenance service include?

Our garden maintenance services include lawn mowing, plant pruning, landscaping, weed removal, and general maintenance of green areas.

What areas do you clean in your cafe and restaurant cleaning service?

In cafes and restaurants, we thoroughly clean kitchens, tables, chairs, floors, restrooms, and windows. We also ensure the hygiene of kitchen equipment.

Are your site & apartment cleaning services regular or one-time?

Our services can be customized according to your needs. You can opt for a regular cleaning plan or one-time service.

Do you employ insured personnel?

Yes, all our personnel are insured and work in compliance with legal requirements.

Do I need to prepare before the cleaning service?

Generally, no special preparation is needed. Our team will make all necessary arrangements before cleaning.

Can I get urgent cleaning services?

Yes, we can quickly dispatch a team for urgent cleaning needs. Please contact us.

What areas do you focus on in your office cleaning services?

In offices, we focus on cleaning desks, cabinets, electronic devices, floors, common areas, and restrooms.

How often do you recommend cleaning services?

Depending on your area and needs, we recommend daily, weekly, or monthly cleaning services. Regular cleaning is ideal for maintaining hygiene.

What should I do if I am not satisfied with your service?

Customer satisfaction is very important to us. If you encounter any issues, please contact us. We will do everything necessary to make up for it.

What do you do if items are damaged during the service?

In the rare event of damage during service, our insurance coverage ensures compensation. We prioritize customer satisfaction in such cases.